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What it takes to make a program work

Administration and Operations – Standards 5 and 6

Candice Rettie, PhD 0 1025

This week's blog is inspired by some questions from program directors about the difference between administration and operations.  As I sat down to write the blog, I remembered an unfortunate experience at a DMV site with less than perfect administration and operations. At the time, Judith Viorst's charming children's book, "Alexander and the Horrible, Terrible, No Good, Very Bad Day" offered the perfect antidote to feelings of frustration and anger. 

If we’ve planned well, then administration and operations provides the foundation for quality training.  Administration is the executive leadership and staff functioning that ensures that the entire organization operates effectively and in alignment with the mission.  Administration provides leadership that supports transforming the mission into action.  It supports the delivery of the mission.  Operations is the implementation of the mission through products and services.  It is the tangible expression of the mission – it is the NP training program in action.  

Moon Festival – Evolving Traditions

Recognizing New Nurse Practitioners

Candice Rettie, PhD 0 2807
The other night I was mesmerized by the harvest moon. Three thousand years ago ancient Chinese emperors prayed to the Moon, giving thanks for good harvests and asking that they continue. Over the centuries it evolved into today’s mostly secular celebration of family and abundance. Traditions evolve; new traditions emerge. 

I’ve been thinking about the emergence of traditions in NP postgraduate training.  How do we welcome new practitioners and fellow professionals to the world of postgraduate training and practice?  How do we honor their moving from high-performance training to confident practice?  Are there traditions that are emerging?  What can we do to acknowledge and honor the entry of new NPs into practice?  How can we celebrate their compassion and competence; their authority and professionalism; their commitment to excellence in healthcare?  


Lessons Learned from Urban Transportation Systems

Successful Administration Fosters Quality

Candice Rettie, PhD 0 1016

Program Directors and CEOs of metropolitan transportation systems share many attributes.  They are professionals, practitioners, and executives who rely on effective, efficient administration to make their respective programs work.  People depend on them to create safe and effective milieus that deliver promised results.  Late trains lose customers.  Ineffective training programs loose top candidates.  Worse case scenarios – poorly managed metro systems have tragedies that cost lives and livelihoods; poorly run training programs can put the safety, privacy or health of their trainees and patients at risk.  Good administration makes a real difference. 

Celebrating Graduating Classes and New Trainees

Saying Good Bye, Saying Hello

Candice Rettie, PhD 0 863
Together, let’s celebrate the next generation of leaders in healthcare – nurse practitioners who are skilled interprofessional healthcare providers, multi-faceted and multi-talented individuals. They are practitioners who provide high quality healthcare that integrates competence, confidence and compassion.

Standard 4 -- Eligibility for Accreditation – It's About Quality and Competence

Passenger ferries and training programs assure safety in practice and quality in service

Candice Rettie, PhD 0 2651
I’ve been thinking about how to present the topic of eligibility for accreditation.  The answer came when my husband and I made a recent day-trip that included two round-trip ferry rides.  For ferries and for accreditation, the determinants of success are quality and competence, not size or longevity.